Strategic Renewal Process Towards Sustainability – An Ecosystem Approach
Tutkimustuotos: Diplomityö tai pro gradu -työ ›
|Tila||Julkaistu - 14 huhtikuuta 2020|
|OKM-julkaisutyyppi||G2 Pro gradu, diplomityö, ylempi amk-opinnäytetyö|
To meet the research objective, a qualitative longitudinal single-case study of extreme kind was conducted at a technological forerunner Neste Oyj. Longitudinal and multi-sourced data covered Neste’s strategy process renewal from 2000 to 2019 with 6 top management interviews, validating group discussions with interviewees and Neste strategy team, 14 annual reports from 2005 to 2018, and versatile secondary data. Data-driven and thematical analysis of the rich dataset was enhanced by mapping the longitudinal processes with critical incident technique and ecosystem mapping software Kumu.
The findings show that the mapped strategic renewal process follows the steps of formulation, implementation and evaluation meanwhile its encompassing business ecosystem follows the business ecosystem lifecycle of birth, expansion, leadership and renewal. These co-evolutionary processes in Neste case have taken place over time in four identified eras, which each have had their own critical incidents that construct sub-processes of strategic renewal. These sub-processes have been influenced by both internal and external drivers, which have discrete and ongoing natures. Identified internal drivers include organizational structure, organizational culture, competences and leadership, whereas external ones are divided into market development, regulation, collaboration, society and other drivers.
The study contributes to the intersection of strategic renewal, business ecosystem and sustainability transition literature by providing longitudinal and processual insights to an extreme case with an exceptional strategic renewal process. As for managerial implications, top management benefits from considering strategy as a cyclic process that co-evolves with its business ecosystem and acknowledging that in the early phases of this co-evolutive process, inter-nal drivers have a dominant role. Along with other internal drivers, strengthening an internal vi-sion is of high importance as it allows engagement and proactive steering of ecosystem actors through collaborations throughout the entire process of strategic renewal. When renewing a value proposition along the renewed strategy, communications with ecosystem actors play a significant role in ensuring a successful re-alignment of business ecosystem to its focal value proposition. Further, the findings of this study are useful to policymakers who consider driving measures for strategic renewal towards sustainability. For future research agenda, it is recom-mended to expand the research scope to the hindering factors and drivers which may simultaneously hinder and support the strategic renewal towards environmental sustainability.