Studies of Content-Mediated Interaction: Insights into Activities, Motivations and User Experience Design
|Kustantaja||Tampere University of Technology|
|Tila||Julkaistu - 7 huhtikuuta 2017|
|Nimi||Tampere University of Technology. Publication|
This compound thesis contributes to the research field of human-computer interaction; more specifically, the user experience. The thesis contains findings from six user case studies, involving a total of 328 participants. Through the case studies, we identified the elements that contribute to the user experience of content-mediated interaction with various content types. The theoretical contribution of this work is the introduction of the concept of contentmediated interaction. This work identifies the different elements that affect content-mediated interaction, and builds a content-mediated interaction model. The work extends the knowledge of user activities and the related user experience with novel types of shared content and of the user’s motivation to participate in content-mediated interaction. As a practical outcome, the thesis presents design implications. The thesis first proposes that understanding content-mediated interaction helps to design better applications and services that support online social interaction. Second, this helps to evaluate and refine the existing services as well as understand the emerging new content types in the future. Understanding the underlying activities and motivations supports the creation of new interaction features, service concepts, and finally, identifying business prospects.