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The role of the purchasing function in non-financial value creation

Tutkimustuotos

Yksityiskohdat

AlkuperäiskieliEnglanti
Otsikko25th Proceedings of IPSERA 2016 conference,
Alaotsikko20-23.3.2016, Dortmund, Germany.
TilaJulkaistu - 2016
OKM-julkaisutyyppiD3 Artikkeli ammatillisessa konferenssijulkaisussa
TapahtumaANNUAL INTERNATIONAL PURCHASING AND SUPPLY EDUCATION AND RESEARCH ASSOCIATION CONFERENCE -
Kesto: 1 tammikuuta 1900 → …

Conference

ConferenceANNUAL INTERNATIONAL PURCHASING AND SUPPLY EDUCATION AND RESEARCH ASSOCIATION CONFERENCE
Ajanjakso1/01/00 → …

Tiivistelmä

Costs and transactions have been highlighted in the earlier research and practice around purchasing and supply management (PSM). This study investigates in-depth the role of the PSM function in creating non-financial value for the buying company and its customers. Interview study was used to examine four large organizations both in service and manufacturing industries. The findings indicate that relationship value gives a strong potential for developing successful buyer-seller relationships. Service support and personal interaction arise as important differentiators in building the relationships. Key differences across the different contexts existent in this study are also provided.

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