The use of performance measurement information in the work of middle managers
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|Julkaisu||International Journal of Productivity and Performance Management|
|DOI - pysyväislinkit|
|Tila||Julkaistu - 2017|
The study is carried out as a semi-structured interview study in Finnish companies representing five industries and 29 interviewees. Empirical data were analyzed deductively according to the research framework combining informal and formal management controls with two managerial processes.
This study contributes to the earlier literature by highlighting the usage of performance measurement information as opposed to developing new measures. In addition, the novelty value of the paper relates to the focus in the work of middle managers which has gained less attention in the previous research.